The following are the materials and data about sustainability approaches of the MS&AD Insurance Group.
Subject period:
FY2022 (April 1, 2022 - March 31, 2023) For Overseas insurance subsidiaries, FY2022 (Jan 1, 2022 - Dec 31, 2022)
Subject organizations and data coverage:
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(*) Domestic group companies operating such as risk-related services
Third-Party Assurance
Since 2015, the MS&AD Insurance Group has engaged KPMG AZSA Sustainability Co., Ltd. to perform assurance of selected environmental and social data in order to assure credibility of reported figures. The data subject to the third-party assurance for this fiscal year is indicated with ✓.
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KPMG's Independent Assurance Report (1,949KB)
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The Calculation Methodology (462KB)
As a company with a Audit & Supervisory Board, the Company will endeavor to improve governance by ensuring that independently appointed Audit & Supervisory Board Members appropriately act in their auditing functions, in addition to ensuring that the Board of Directors appropriately acts in its oversight functions, while strengthening the functions of each and actively disclosing information.
Chairperson of the Board |
Chairman |
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Number of Directors |
11 (*1) |
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Number of Outside Directors |
5 (*2) |
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Number of independent Directors |
5 (*3) |
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Number and ratio of women at the Board of Directors |
3 / 27.3% |
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(*1) Board members average tenure 4.6years
(*2) Outside directors average tenure 3.0years
(*3) The number of outside directors with relevant work experience in our company's sector : 1
Establishment of Board of Auditors |
Established |
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Number of Audit and Supervisory Board Member |
4 |
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Number of Outside Audit and Supervisory Board Member |
2 |
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Number of independent Audit and Supervisory Board Member |
2 |
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Number and ratio of women in corporate auditors |
2 / 50.0% |
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(*1) Outside Directors average attendance rate 100%. All directors average attendance rate 100%
(*2) Outside Corporate Auditors average attendance rate 95.5%
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(*) As a member of society, MS&AD Insurance Group believes that it is necessary to pay an appropriate share, and we make political donations to the extent permitted by law.
MS&AD Insurance Group contributed to the following initiatives to achieve environmental conservation on a global scale and the realization of a sustainable society.
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* Including Consultation
**Of the cases received in FY 2022, 144 were related to harassment (including suspicious cases).
The Group's five domestic insurance companies have disclosed their initiatives based on their Customer-first Policy in the Business Operations and KPI used to evaluate the result of their initiatives.
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For details of the questionnaire on customer satisfaction survey of each company, please visit their website.
With our support for the Paris Agreement adopted in 2015, we have signed the Paris Pledge for Action that calls on its signatories to address climate change and global warming. On May, 2021 we have set a goal of Net Zero GHG emissions by FY 2050. In order to achieve the goal, we also set 2030 interim targets for GHG emission reduction (Scope 1, 2 and part of 3) and renewable energy use (60% in 2030) . For Net Zero it is essential to reduce GHG emission in supply chain as in our own business operation. We will promote initiatives together with our customers, agents and other stakeholders.
(Percentage change from the previous year in parenthesis)
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GHG emissions (Scope 3)
(Percentage change from the previous year in parenthesis)
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(*1) Regarding the amount of activity for employee commuting, the attendance rate is not taken into consideration until 2020, and the attendance rate is taken into consideration from 2021.
(*2) Please refer HERE for the Underwriting Investment details.
Scope 1 & 2 Coverage [the Group’s consolidated figures (including overseas Companies)]
(Percentage change from the previous year in parenthesis)
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(*1) The calculation of the total energy consumption in MWh and GJ is based on unit heat values specified in Japan’s Act on the Rational Use of Energy except for purchased electricity, for which 3.6GJ/MWh is used.
Scope 3 Coverage (major items)
(Percentage change from the previous year in parenthesis)
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* We have revised the coverage to add Mitsui Direct General and MSI Primary Life to FY2022 figure. FY2021 coverage is MSI and ADI.
We have installed solar power generation systems in our domestic eight buildings, and are promoting to reduce GHG emissions by using these renewable energy.
(Percentage change from the previous year in parenthesis)
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(*1) MSI Surugadai bldg. & Surugadai Annex, Tamagawa Training Center, MSI Osaka Yodoyabashi bldg, MSI Kooriyama bldg, MSI Oomiya Higashi-cho bldg, MSI Okayama bldg, ADI Tokyo Customer Center
(*2)Includes power generation from renewable energy sources and use of renewable energy certificates. Note that 1,913,000 kWh of the certificates are issued under multi-countries.
(*3)Correction made on August, 2023 Before correction:24.1 After correction:21.1
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(*1) Calculated from the average unit price at MS&AD Holdings.
(*2) Calculated from the petroleum products price survey gasoline nationwide annual average unit price (Agency for Natural Resources and Energy).
Our efforts to reduce the environmental burden are also promoted in conjunction with key business partners. We are engaged in green purchasing, prioritizing eco-friendly products in procuring the materials used in our operations, and our entire value chain is working to establish a sustainable society. In addition, we are working with policyholders on Eco insurance certificates and web policy clauses that reduce the environmental burden of business activities and, at the same time, improve the convenience of policyholders.
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(*) Online "Terms & Conditions" in consideration of environment
Through our Group's social contribution activities and involvement in and support for community development, companies can help their employees become interested in understanding the community and society, be creative, and be able to build a network with the communities. Based on these ideas, the Group provides our employees with opportunities to take part in social contribution activities, and we have seen the number of participants is increasing. In fiscal 2018, over 70% of employees in Japan joined the social contribution activities. If our employees think it difficult to spare time to physically participate in these activities, they can alternatively make a monetary contribution through the employees' social contribution activity team. The monetary contributions start at 100 yen, and the contributions are withdrawn from their monthly salaries. We also strive to disclose social contribution expenditures, including conversion of social contribution activities.
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(*1) Total amount of Donation Matching Gift and Donation from employees
(*2) Total participants
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(*1) The number of employees represents the number of persons in employment, and does not include executive officers and employees on leave.
(*2) Risk-related service businesses operated by the Group Companies other than those in the domestic insurance industry. From 2019, Leadenhall Capital Partners LLPUK is included in Overseas.
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(*)No further classification due to privacy
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(*1) The end of March of each year
(*2) The number of new hires in April of each next year
(*3) Number of new employees in fiscal year
(*4) Exclude retirees and are calculated based on voluntary resignees.
We are promoting diversity, equity and inclusion (DE&I) initiatives in order to create a working environment where all employees with different backgrounds, characteristics, and values can fully demonstrate their abilities and play active roles. The percentage of females in managerial positions has achieved the 2020 15% target. We have set a new target, aiming for 30% in FY2030.
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(*1) Number of people newly or consecutively re-employed on April 1st next fiscal year
(*2) Approved at shareholders meeting held each next fiscal year.
(*3) As of April 1st next fiscal year for Group Domestic. As of December 31st for Overseas insurance subsidiaries
(*4) Number of sales and insurance payers
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(*1)Female's wage / Male's wage (Wages do not include commuting expenses)
(*2) Excludes seconded employees (But includes employees seconded from other companies whose wages are paid by MSI) ; Full-time: excludes executive
officers and directors; Non-full-time: excludes temporary employees, but includes insurance consultants, directors and professional employees (industrial
physicians, highly skilled professionals, etc.)
(*3) Excludes seconded employees; Full-time: excluding executive officers and including directors; Non-full-time: excluding temporary employees.
(*4) Excludes seconded employees; Full-time: excluding executive officers and including directors; Non-full-time: excluding temporary employees.
(*5) Excludes seconded employees; Full-time: excluding executive officers, directors and senior managers, including career LC employees;
Non-full-time: excluding temporary employees, including directors, senior managers and LC employees.
(*6) Excludes seconded employees (But includes employees seconded from other companies whose wages are paid by MSP); Full-time: excluding executive
officers and advisors; Non-full-time: excluding temporary employees.
(*7) All employees are seconded from subsidiaries, etc.; Full-time: excluding executive officers, Non-full-time: excluding temporary employees
In February 2017, the Group established MS & AD Insurance Group Basic Policy on Human Rights and implemented the Group's human rights due diligence system. We provide our employees with human rights training every year in order for them to understand human rights better and to develop an organizational culture that respects human rights.
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(*)Rate of departments that conducted human rights trainings that required all employees to participate
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Human Asset Development
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(*1) Short-term program which allows employees to experience work they have never done before, at the request of the employee.
(*2) Short-term program which allows employees in Japan to experience working at overseas subsidaries, as well as local employees at overseas subsidaries to experience working at the head office.
(*3) MBA dispatch program, and training program which allows employees to experience working for a year at overseas subsidaries or insurance companies.
(*4) Transfer system for which allows the local employees from overseas experience the jobs at the head office for 6 months to 1 year in Japan.
(*5) Number decreased due to immigration restrictions by COVID-19
(*6) Number of professional actuaries employed by the MS&AD Group with specialized skills for making full use of probability, statistical and other mathematical techniques used in product development, risk management and other processes (as of April 1 of the subsequent fiscal year).
(*7) Employees who can utilize the latest digital technology and data (as of next April 1 of the every fiscal year)
(*8) Employees who have experienced expatriates and potential candidates (as of next April 1 of the every fiscal year)
Employee satisfaction *1
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(*1) The results of the opinion poll asking all Group employees (all-employee average on a 6-point scale, Scope: 45,420 all domestic employees including temporary employees at the time of survey, Response rate: 96.0%).
(*2) Ratio of employees feeling pride or job satisfaction
(*3) Ratio of employees, regardless of gender and age, feeling free and lively at workplaces.
We have been developing an effective system that helps employees actively work with satisfaction and with the feeling of growth by balancing their work and personal life. In particular, we have set KPI for the rate of male employees taking childcare leave, and encouraged them to take part in the program.
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(*1) Includes temporary employees
(*2) Third-Party Assurance was issued from FY2022
Number of employees who took childcare leave/Number of the employees whose spouses gave birth
(*3) Number of days acquired / granted
In accordance to the Occupational Safety and Health Act, a health committee has been established to research and discuss relevant topics to preventative measures for OHS-related concerns and initiatives to support employees' health. We strive to provide a workplace environment that considers employee's health and safety. In addition, we have a group-wide health checkup system, a health management center, and a consultation room for employees in order to ensure that our employees can maintain their good health even better.
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(*1) Number of employees undergoing medical checkup consultation / number of employees
(*2) Total days lost due to absenteeism / Total days scheduled to be worked
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(※1)Percentage of net premiums written
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(※1)Annual average growth in premiums of insurance products that contribute to planetary health
Metodolgies for GHG emission in investment portfolio is under development. Our company is upgrading our methodologies in line with developments.
"The following table shows the carbon footprints of investee companies. Scope 1 and Scope 2 GHG emissions are calculated through using Trucost's tool for calculating GHG emissions through a proprietary modeling approach and PCAF estimation when there is not enough informaiton" Data of previous years, which methodologies were different from those of 2021 and 2022 are beneath tables.
(Absolute Unit:kt-CO2e, Intensity Unit:t-CO2e/US$M) | |||||||||||||||||||||||||
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*1:Calucated in FY2021 using portfolio as of end of March 2021. Coverage for Stock 99%,Corporte Bonds 69%
*2:Calucated in FY2022 using portfolio as of end of March 2022. Coverage for Stock 99%,Corporte Bonds 67%, Busines loans 48%