The following are the materials and data about sustainability approaches of the MS&AD Insurance Group.

 

Subject period:
FY2022 (April 1, 2022 - March 31, 2023) For Overseas insurance subsidiaries, FY2022 (Jan 1, 2022 - Dec 31, 2022) 

 

 

Subject organizations and data coverage:

Company name abbreviation Group Domestic
(Domestic consolidated
subsidiaries)
Consolidated
(MS&AD Group total)
Subject Employee-based
coverage
Subject Employee-based
coverage
Mitsui Sumitomo Insurance Co., Ltd. MSI 75.2% 100%
Aioi Nissay Dowa Insurance Co., Ltd. ADI
Mitsui Direct General Insurance Co., Ltd. Mitsui Direct General
Mitsui Sumitomo Aioi Life Insurance Co., Ltd. MSI Aioi Life
Mitsui Sumitomo Primary Life Insurance Co., Ltd. MSI Primary Life
MS&AD Holdings MS&AD Holdings
Overseas insurance subsidiaries Overseas
Other(*) Other

(*) Domestic group companies operating such as risk-related services

Third-Party Assurance

 

Since 2015, the MS&AD Insurance Group has engaged KPMG AZSA Sustainability Co., Ltd. to perform assurance of selected environmental and social data in order to assure credibility of reported figures. The data subject to the third-party assurance for this fiscal year is indicated with .

ISO 26000 Core Subjects (Organizational Governance)

Corporate Governance

As a company with an Audit & Supervisory Board, the Company will endeavor to improve governance by ensuring that independently appointed Audit & Supervisory Board Members appropriately act in their auditing functions, in addition to ensuring that the Board of Directors appropriately acts in its oversight functions, while strengthening the functions of each and actively disclosing information.

Directors (as of 26 June 2023)

Chairperson of the Board

Chairman
(except holding concurrent post of President)

Number of Directors

11 (*1)

Number of Outside Directors

5 (*2)

Number of independent Directors

5 (*3)

Number and ratio of women at the Board of Directors

3 / 27.3%

(*1) Board members average tenure 4.6years

(*2) Outside directors average tenure 3.0years

(*3) The number of outside directors with relevant work experience in our company's sector : 1

Corporate Auditors (as of 26 June 2023)

Establishment of Board of Auditors

Established

Number of Audit and Supervisory Board Member

4

Number of Outside Audit and Supervisory Board Member

2

Number of independent Audit and Supervisory Board Member

2

Number and ratio of women in corporate auditors

2 / 50.0%

Nomination and Remuneration

Number of Meetings of Board of Directors etc.

Function FY2022
Business Execution, Oversight Board of Directors 12 *1
Governance Committee 3
Group Management Committee 12
Task-Specific Committees
Sustainability Committee 4
Quality Improvement and Compliance Committee 5
Digitalization Committee 3
Group Systems Committee 12
Group International Business Committee 3
Risk Management Committee 8
Group standardization Committee 8
Auditing, Oversight Board of Auditors 11 *2

(*1) Outside Directors average attendance rate 100%. All directors average attendance rate 100%
(*2) Outside Corporate Auditors average attendance rate 95.5%

Information Voting Right

Classification Number of shares
(shares)
Number of Voting Rights Description
Non-Voting shares - - -
Shares with Restricted Voting Right
(treasury shares, etc)
- - -
Shares with Restricted Voting Right
(others)
- - -
Shares with Full Voting Right
(treasury shares, etc)
(Treasury Shares)
Common Stock
267,900
- Share Unit Number
(100 shares)
Shares with Full Voting Right
(others)
Common Stock
534,120,400
5,341,204 Same as above
Fractional Shares Common Stock
1,579,047
- Fractional Shares
(Less than 100 shares)
Total number of Outstanding Shares 535,967,347 - -
Total number of Vote - 5,341,204 -

Political Donations*

(*) As a member of society, MS&AD Insurance Group believes that it is necessary to pay an appropriate share, and we make political donations to the extent permitted by law.

Amount of Contributions to Initiatives

MS&AD Insurance Group contributed to the following initiatives to achieve environmental conservation on a global scale and the realization of a sustainable society.

Speak-up system (Whistleblowing system)

Items Coverage Units FY2020 FY2021 FY2022
Number of cases reported (*) Consolidated cases 283 254 298 (**)

* Including Consultation

**Of the cases received in FY 2022, 144 were related to harassment (including suspicious cases).

 

Progress and KPI(key performance indicators) in relation to our customer-first policy in the business operations (in Japanese only)

The Group's five domestic insurance companies have disclosed their initiatives based on their Customer-first Policy in the Business Operations and KPI used to evaluate the result of their initiatives.

Indicators FY2020
Achievement
FY2021
Achievement
FY2022
Achievement
Customer satisfaction survey about insurance contract procedures 97.3% 97.6% 98.0%
Customer satisfaction survey about payment of insurance claim 96.7% 96.8% 95.7%

For details of the questionnaire on customer satisfaction survey of each company, please visit their website.

ISO 26000 Core Subjects (Environment)

Greenhouse Gas (GHG) Emissions in Business Activities

With our support for the Paris Agreement adopted in 2015, we have signed the Paris Pledge for Action that calls on its signatories to address climate change and global warming. On May, 2021 we have set a goal of Net Zero GHG emissions by FY 2050. In order to achieve the goal, we also set 2030 interim targets for GHG emission reduction (Scope 1, 2 and part of 3) and renewable energy use (60% in 2030) . For Net Zero it is essential to reduce GHG emission in supply chain as in our own business operation. We will promote initiatives together with our customers, agents and other stakeholders.

(Percentage change from the previous year in parenthesis)

Items Coverage Units FY2020 FY2021 FY2022 Third-Party
Assurance
GHG emissions
(Scope1,2,3)
Consolidated t-CO2 224,599
(▲12.7%)
199,630
(▲11.1%)
191,789
(▲3.9%)
GHG emissions
(Scope 1)
Group
Domestic
+ Other
t-CO2 15,883
(▲14.1%)
14,915
(▲6.1%)
14,102
(▲5.5%)
Consolidated t-CO2 19,686
(▲13.9%)
17,584
(▲10.7%)
16,804
(▲4.4%)
GHG emissions
(Scope 2)
Group
Domestic
+ Other
t-CO2 54,824
(▲11.9%)
51,629
(▲5.8%)
45,263
(▲12.3%)
Consolidated t-CO2 57,569
(▲12.2%)
53,907
(▲6.4%)
47,956
(▲11.0%)
GHG emissions
(Scope 1 and Scope 2 combined)
Group
Domestic
+ Other
t-CO2 70,707
(▲6.4%)
66,544
(▲5.9%)
59,364
(▲10.8%)
Consolidated t-CO2 77,255
(▲12.7%)
71,491
(▲7.5%)
64,760
(▲9.4%)
GHG emissions
(Scope 3)
Consolidated t-CO2 147,344
(▲12.7%)
128,139
(▲13.0%)
127,029
(▲0.9%)

GHG emissions (Scope 3)


(Percentage change from the previous year in parenthesis)

Items Coverage Units FY2020 FY2021 FY2022 Third-Party
Assurance
Category 1
Purchased goods and services(*1)
Group
Domestic
+ Other
t-CO2 47,523
(▲14.7%)
43,881
(▲7.7%)
41,509
(▲5.4%)
Category 2
Capital goods
Consolidated t-CO2 61,824
(1.8%)
50,784
(▲17.9%)
48,107
(▲5.3%)
Category 3
Fuel- and energy-related activities
(not included in Scope 1 or Scope 2)
Consolidated t-CO2 16,003
(▲5.9%)
15,265
(▲4.6%)
14,544
(▲4.7%)
Category 5
Waste generated in operations
Consolidated t-CO2 1,295
(▲36.3%)
1,172
(▲9.5%)
1,568
(33.8%)
Category 6
Business trip
Consolidated t-CO2 4,163
(▲74.1%)
4,232
(1.7%)
9,115
(115.4%)
Category 7
Employee commuting(*2)
Group
Domestic
+ Other
t-CO2 9,956
(▲1.2%)
6,983
(▲29.9%)
6,712
(▲3.9%)
Category 13
Downstream leased assets
Consolidated t-CO2 6,581
(▲7.1%)
5,821
(▲11.5%)
5,473
(▲6.0%)
Category15:investments Group Domestic Please refer to 【Underwriting・Investments】for details (*3)

(*1) Subject: Paper and mail
(*2) Regarding the amount of activity for employee commuting, the attendance rate is not taken into consideration until 2020, and the attendance rate is taken into consideration from 2021.

(*3) Please refer HERE for the Underwriting Investment details.

Data on Environmental Burden

Scope 1 & 2 Coverage [the Group’s consolidated figures (including overseas companies)]


(Percentage change from the previous year in parenthesis)

Items Coverage Units FY2020 FY2021 FY2022 Third-Party
Assurance
Electricity Consolidated MWh 133,440
(▲4.6%)
131,255
(▲1.6%)
124,892
(▲4.8%)
Heat supply Consolidated GJ 67,767
(9.6%)
64,867
(▲4.3%)
61,824
(▲4.7%)
City gas Consolidated thousand
m3
1,936
(▲5.6%)
1,952
(0.8%)
1,955
(0.1%)
Liquefied
Petroleum
Gas
Consolidated t 82
(▲38.9%)
47
(▲43.3%)
51
(10.5%)
Heavy oil Consolidated kℓ 40
(▲26.9%)
45
(12.8%)
40
(▲11.6%)
Kerosene Consolidated kℓ 57
(11.3%)
30
(▲47.4%)
24
(▲21.4%)
Diesel oil Consolidated kℓ 0.6
(▲29.2%)
0.6
(2.7%)
0.6
(7.4%)
Gasoline Consolidated kℓ 6,410
(▲15.6%)
5,574
(▲13.0%)
5,237
(▲6.0%)
Total energy
consumption (*1)
Consolidated MWh 239,805
(▲7.1%)
228,273
(▲4.8%)
217,863
(▲4.6%)
GJ 863,298
(▲7.1%)
821,784
(▲4.8%)
784,307
(▲4.6%)

(*1) The calculation of the total energy consumption in MWh and GJ is based on unit heat values specified in Japan’s Act on the Rational Use of Energy except for purchased electricity, for which 3.6GJ/MWh is used.


Scope 3 Coverage (major items)

 

(Percentage change from the previous year in parenthesis)

Items Coverage Units FY2020 FY2021 FY2022 Third-Party
Assurance
Paper Group
Domestic
+ Other
t 10,035
(▲23.1%)
9,090
(▲9.4%)
8,301
(▲8.7%)
Proportion of paper with forest certification* MSI, ADI, Mitsui Direct General,
MSI Primary Life
% 28.5
(20.0%)
28.3
(▲0.6%)
34.4
(21.7%)
Total water use Consolidated thousand
m3
766
(▲23.1%)
707
(▲7.7%)
683
(▲3.4%)
Disposed waste Total Consolidated t 7,818
(▲21.4%)
7,286
(▲6.8%)
8,760
(20.2%)
Recycled t 4,643
(2.9%)
4,226
(▲9.0%)
5,498
(30.1%)
Final disposal amount t 3,175
(▲37.4%)
3,060
(▲3.6%)
3,262
(6.6%)
Incinerated t 3,034
(▲38.1%)
2,988
(▲1.5%)
3,173
(6.2%)
Landfilled t 140
(▲46.6%)
72
(▲48.7%)
89
(23.6%)
Business trip Consolidated thousand
passenger
-km
44,498
(▲78.6%)
43,998
(▲1.1%)
108,917
(147.6%)

* We have revised the coverage to add Mitsui Direct General and MSI Primary Life to FY2022 figure. FY2021 coverage is MSI and ADI.
 

Renewable Energy Generation

We have installed solar power generation systems in our domestic eight buildings, and are promoting to reduce GHG emissions by using these renewable energy.

(Percentage change from the previous year in parenthesis)

Items Coverage Units FY2020 FY2021 FY2022 Third-Party
Assurance
Energy Generation 8 Buildings (*1) kWh 54,441
(6.8%)
68,430
(25.7%)
91,134
(33.2%)
Energy Consumption(*2) Consolidated kWh 13,226,441
(103.5%)
18,136,730
(37.1%)
26,393,327
(45.5%)
Renewable energy introduction rate Consolidated 9.9 13.8 21.1 (*3)

(*1) MSI Surugadai bldg. & Surugadai Annex, Tamagawa Training Center, MSI Osaka Yodoyabashi bldg, MSI Kooriyama bldg, MSI Omiya Higashi-cho bldg, MSI Okayama bldg, ADI Tokyo Customer Center 

(*2)Includes power generation from renewable energy sources and use of renewable energy certificates. Note that 1,913,000 kWh of  the certificates are issued under multi-countries.
(*3)Correction made on August, 2023  Before correction:24.1  After correction:21.1

 

Cost Effect

Items Coverage Units FY2020 FY2021 FY2022
Electricity
*1
Consolidated thousand
JPY
▲178,934 ▲64,468 ▲247,086
Gasoline
*2
Consolidated thousand
JPY
▲159,310 ▲135,477 ▲57,121
Copy Paper Group
Domestic +
Other
thousand
JPY
▲64,680 ▲28,892 ▲80,187

(*1) Calculated from the average unit price at MS&AD Holdings.
(*2) Calculated from the petroleum products price survey gasoline nationwide annual average unit price (Agency for Natural Resources and Energy).

Environmental Approaches through Supply Chain

Our efforts to reduce the environmental burden are also promoted in conjunction with key business partners. We are engaged in green purchasing, prioritizing eco-friendly products in procuring the materials used in our operations, and our entire value chain is working to establish a sustainable society. In addition, we are working with policyholders on Eco insurance certificates and web policy clauses that reduce the environmental burden of business activities and, at the same time, improve the convenience of policyholders.

Items Coverage Units FY2020 FY2021 FY2022
Ratio of Web Policy Clause * MSI, ADI % 77.2 77.6 80.3
Number of trees corresponding to the reduced amount of paper MSI, ADI tree 25,836 24,848 26,897

(*) Online "Terms & Conditions" in consideration of environment

ISO 26000 Core Subjects (Community Involvement and Development)

Through our Group's social contribution activities and involvement in and support for community development, companies can help their employees become interested in understanding the community and society, be creative, and be able to build a network with the communities. Based on these ideas, the Group provides our employees with opportunities to take part in social contribution activities, and we have seen the number of participants is increasing. In fiscal 2018, over 70% of employees in Japan joined the social contribution activities. If our employees think it difficult to spare time to physically participate in these activities, they can alternatively make a monetary contribution through the employees' social contribution activity team. The monetary contributions start at 100 yen, and the contributions are withdrawn from their monthly salaries. We also strive to disclose social contribution expenditures, including conversion of social contribution activities.

Items Coverage Units FY2020 FY2021 FY2022
Number of acquirer
of Volunteer leave
MSI, ADI,
MSI Aioi Life
people 21 15 3
Number of acquirer
of Volunteer suspension
MSI, ADI,
MSI Aioi Life
people 1 0 0
Number of employees
engaged in social
contribution activities
Group Domestic people 26,519 23,024 22,553
MS&AD Unison Smile Club
Number of members
Group Domestic people 14,626 13,971 13,191
Disaster Relief
Donation Matching
Gift Program
Donated
amount *1
Consolidated thousand yen 33,381 21,479 25,092
Number of
participants *2
Consolidated people 13,385 7,979 9,213
Corporate philanthropic contributions Group Domestic thousand yen 1,211,100 1,103,218 1,287,754
(Breakdown)Purpose Charitable Donations 42,020 142,813 41,146
Community Investments 820,170 626,247 870,053
Commercial Initiatives 348,910 334,158 376,555
(Breakdown)Money conversion Cash contributions 1,088,020 979,210 1,227,540
Employee volunteering during paid working hours 7,760 2,270 90
In-kind donation, facility opening etc 15,330 23,860 13,180
Management overheads 99,990 97,878 46,944

(*1) Total amount of Donation Matching Gift and Donation from employees

(*2) Total participants

ISO 26000 Core Subjects (Human Rights) (Labor Practices)

Breakdown of employees

Items Coverage   Units FY2020 FY2021 FY2022 Third-Party
Assurance
Number
of
Group
employees
*1

Temporary
employees
are
superscripted
as the average
number of
annual
temporary
hires
in the bracket.
Consolidated male-
female
combined
total
   people 41,501 39,962 38,584
(8,615) (8,103) (7,177)
male 19,379 18,433 17,718
female 22,122 21,529 20,866
Group
domestic
male-
female
combined
total
   32,002 30,724 29,030
(7,988) (7,321) (6,414)
male 14,960 14,184 13,298
female 17,042 16,540 15,732
companies MSI 14,168 13,453 12,572
ADI 13,933 13,503 12,741
MD 559 528 498
MSA 2,529 2,436 2,391
MSP 390 403 410
holding
company
HD 423 401 418
Domestic employees (including group companies) /Consolidated employees % 77.1 76.9 75.2
Overseas male-
female
combined
total
   people 9,230 8,943 9,217
(619) (771) (717)
male 4,209 4,027 4,172
female 5,021 4,916 5,045
Overseas employees/ Consolidated employees % 22.2 22.4 23.9
Others *2 male-
female
combined
total
people 269 295 337
male 210 222 248
female 59 73 89
Other employees/ Consolidated employees % 0.6 0.7 0.9

(*1) The number of employees represents the number of persons in employment, and does not include executive officers and employees on leave.
(*2) Risk-related service businesses operated by the Group Companies other than those in the domestic insurance industry. From 2019, Leadenhall Capital Partners LLPUK is included in Overseas.

Number of Employees by Age

Items Coverage   Units FY2020 FY2021 FY2022
Number of Employees
by Age
(Group Domestic)
Under 30 male-female
combined total
people 7,020 6,416 5,491
male 2,322 2,175 1,881
female 4,698 4,241 3,610
30~39 male-female
combined total
7,019 6,852 6,682
male 2,984 2,825 2,734
female 4,035 4,027 3,948
40~49 male-female
combined total
7,856 7,276 6,772
male 3,433 3,106 2,820
female 4,423 4,170 3,952
50~59 male-female
combined total
7,988 7,989 7,730
male 4,652 4,498 4,226
female 3,336 3,491 3,504
60 and above male-female
combined total
2,100 2,173 2,334
male 1,554 1,566 1,621
female 546 607 713
Others * 19 18 21

(*)No further classification due to privacy

Employment

Items Coverage Units FY2020 FY2021 FY2022
Average age *1 Group
domestic
male-female
combined total
age 41.9 42.3 42.8
Group
domestic
male 44.7 44.9 45.3
Group
domestic
female 39.4 40.0 40.7
Average length
of service
Group
domestic
male-female
combined total
year 13.4 13.9 14.2
Group
domestic
male 14.4 14.9 15.0
Group
domestic
female 12.6 13.1 13.5
New-graduate recruits *2 Group
domestic
male-female
combined total
people 596 459 460
Group
domestic
male 208 164 194
Group
domestic
female 388 295 266
Number of mid-career hires *3 Group
domestic
male-female
combined total
people 350 190 309
Group
domestic
male 120 78 173
Group
domestic
female 230 112 136
Total turnover rate Group
domestic
male-female
combined total
% 3.4 4.7 5.4
Turnover Rate (Voluntary) *4 Group
domestic
male-female
combined total
% 2.6 3.2 3.5
The ratio between the total annual compensation of the Chief Executive Officer and the mean employee compensation Total annual compensation of the Chief Executive Officer HD male-female
combined total
million JPY 132 133 127
Mean employee compensation JPY 10,744,848 10,976,292 11,013,816
Ratio times 12.3 12.1 11.5

(*1) The end of March of each year
(*2) The number of new hires in April of each next year
(*3) The number of new employees in fiscal year
(*4) Exclude retirees and are calculated based on voluntary resignees.

 

Diversity

We are promoting diversity, equity and inclusion (DE&I) initiatives in order to create a working environment where all employees with different backgrounds, characteristics, and values can fully demonstrate their abilities and play active roles. The percentage of females in managerial positions has achieved 15% target in FY2020. We have set a new target, aiming for 30% in FY2030.

Items Coverage  Units FY2020 FY2021 FY2022 Third-Party
Assurance
Employment rate and number of employees with disabilities Group domestic 2.49 2.55 2.59
people 730 716 702
Rehiring Program after retirement Number of users
*1
Group domestic people 1,492 1,650 1,795
Percentage and number of
females among board members and corporate
auditors*2
HD Board members 20.0 27.3 27.3
people 2 3 3
Corporate Auditors 50.0 50.0 50.0
people 2 2 2
Percentage and number of
females in managerial
positions*3
Consolidated General Managers 14.8 18.9 19.9
people 294 294 318
Managers 23.2 23.7 25.9
people 1,497 1,549 1,660
Total
managerial
positions
21.3 22.7 24.7
people 1,791 1,843 1,976
Group
domestic
General Managers 5.0 5.2 6.5
people 63 64 78
Managers 18.8 20.6 22.9
people 954 990 1,060
Total
managerial
positions
16.1 17.5 19.5
people 1,017 1,054 1,138
Division that
contributes to sales:
Total
managerial
positions *4
14.7 15.8 18.5
people 539 593 651

(*1) Number of people newly or consecutively re-employed on April 1st next fiscal year
(*2) Approved at shareholders meeting held each next fiscal year.
(*3) As of April 1st next fiscal year for Group Domestic. As of December 31st for Overseas insurance subsidiaries
(*4) Number of sales and insurance payers

Wages of employees

Items Coverage Units FY2020 FY2021 FY2022 Third-Party
Assurance
Gender wage gap *1 Group
domestic
companies MSI *2 All employees % - - 43.6
Full-time employees % - - 50.7
Non-full-time employees % - - 30.6
ADI *3 All employees % - - 52.8
Full-time employees % - - 56.7
Non-full-time employees % - - 65.5
MD *4 All employees % - - 61.9
Full-time employees % - - 56.3
Non-full-time employees % - - 65.7
MSA *5 All employees % - - 56.0
Full-time employees % - - 56.1
Non-full-time employees % - - 44.0
MSP *6 All employees % - - 64.9
Full-time employees % - - 64.3
Non-full-time employees % - - 84.9
holding
company
HD *7 All employees % - - 65.1
Full-time employees % - - 65.7
Non-full-time employees % - - 84.1

(*1)Female's wage / Male's wage (Wages do not include commuting expenses)                    
(*2) Excludes seconded employees (But includes employees seconded from other companies whose wages are paid by MSI) ; Full-time: excludes executive 
officers and directors; Non-full-time: excludes temporary employees, but includes insurance consultants, directors and professional employees (industrial 
physicians, highly skilled professionals, etc.)
(*3) Excludes seconded employees; Full-time: excluding executive officers and including directors; Non-full-time: excluding temporary employees.
(*4) Excludes seconded employees; Full-time: excluding executive officers and including directors; Non-full-time: excluding temporary employees.
(*5) Excludes seconded employees; Full-time: excluding executive officers, directors and senior managers, including career LC employees; 
Non-full-time: excluding temporary employees, including directors, senior managers and LC employees.
(*6)  Excludes seconded employees (But includes employees seconded from other companies whose wages are paid by MSP); Full-time: excluding executive 
officers and advisors; Non-full-time: excluding temporary employees.
(*7) All employees are seconded from subsidiaries, etc.; Full-time: excluding executive officers, Non-full-time: excluding temporary employees

 

Human Rights

In February 2017, the Group established MS & AD Insurance Group Basic Policy on Human Rights and implemented the Group's human rights due diligence system. We provide our employees with human rights training every year in order for them to understand human rights better and to develop an organizational culture that respects human rights.

Items Coverage Units FY2020 FY2021 FY2022
Trainings of Human rights* Group domestic % 100.0 100.0 100.0

(*)Rate of departments that conducted human rights trainings that required all employees to participate

Items Coverage Units FY2020 FY2021 FY2022
Labor union membership rate Group domestic % 93.6 93.4 93.8

Human Asset Development

Items Coverage Units FY2020 FY2021 FY2022
Total training hours Group domestic hours 846,050 954,523 1,402,280
Average training hours per person Group domestic hours 26.4 31.1 48.3
Total training cost Group domestic thousand
JPY
1,670,079 1,630,995 2,575,357
Average training cost per person Group domestic JPY 52,187 53,085 88,714
Number of participants of the Trainee System*1 Group domestic people 633 1,258 539
Number of participants of the Global Trainee System*2 Consolidated Total people 74 195 190
Domestic employee 0 82 90
Local employee 74 113 100
Number of participants of the overseas career training program*3 Group domestic people 6 7 30
Number of participants of the Temporary Transfer System to Headquarters from Overseas Branches*4 Consolidated people 0 0 4 ※5
Number of actuaries*6 Group
domestic
male-female
combined total
people 123 127 135
male people 119 123 130
female people 4 4 5
Digital human resources *7 Group domestic people - 2,179 3,601
Global human resources *8 Group domestic people - 1,129 1,182

(*1) Short-term program which allows employees to experience work they have never done before, at the request of the employee.
(*2) Short-term program which allows employees at the head office in Japan to experience working at overseas subsidiaries, as well as local employees at overseas subsidiaries to experience working at the head office.
(*3) MBA dispatch program, and training program which allows employees to experience working for a year at overseas subsidiaries or insurance companies.
(*4) Transfer system for which allows the local employees from overseas experience the jobs at the head office for 6 months to 1 year in Japan.

(*5) Number decreased due to immigration restrictions by COVID-19 
(*6) Number of professional actuaries employed by the MS&AD Group with specialized skills for making full use of probability, statistical and other mathematical techniques used in product development, risk management and other processes (as of April 1 of the subsequent fiscal year).

(*7) Employees who can utilize the latest digital technology and data (as of next April 1 of every fiscal year)

(*8) Employees who have experienced expatriates and potential candidates (as of next April 1 of every fiscal year)

 

Employee satisfaction *1

Items Coverage Units FY2020 FY2021 FY2022
Employee satisfaction (questionnaire results), ”Pride, Job satisfaction”*2 Group domestic point 4.4 4.4 4.4
Employee satisfaction (questionnaire results), ”Working Vigorously”*3 point 4.5 4.6 4.6

(*1) The results of the opinion poll asking all Group employees (all-employee average on a 6-point scale, Scope: 45,420 all domestic employees including temporary employees at the time of survey, Response rate: 96.0%).
(*2) Ratio of employees feeling pride or job satisfaction
(*3) Ratio of employees, regardless of gender and age, feeling free and lively at workplaces.

Programs for Promoting Work-life Balance

We have been developing an effective system that helps employees actively work with satisfaction and with the feeling of growth by balancing their work and personal life. In particular, we have set KPI for the rate of male employees taking childcare leave, and encouraged them to take part in the program.

Items Coverage *1 Units FY2020 FY2021 FY2022 Third-Party
Assurance
Temporary leave
before / after childbirth
Number of acquirers
Group
domestic
people 737 767 833
Number of employees taking childcare paid leave Group
domestic
male-female
combined total
people 937 1,092 1,143
male 265 355 383
female 672 737 760
Acquisition rate of childcare paid leave Group
domestic
male-female
combined total
% 85.9 92.7 97.0
male 69.0 86.4 92.5 ✓ *2
female 95.0 96.1 99.5
Flexible working hours
for childcare
Number of acquirers
Group
domestic
shorter hours people 1,437 1,246 1,303
flextime 132 101 112
change of Starting
/ finishing time
94 99 191
Temporary retirement
for nursing
Number of acquirers
Group
domestic
male-female
combined total
people 14 19 23
male 1 2 3
female 13 17 20
Flexible working hours
for nursing
Number of acquirers
Group
domestic
number of
acquirers
people 15 21 43
Paid leave Group
domestic
ratio of days taken*3 % 68.1 74.3 74.6
days taken days 15.0 16.3 16.4

(*1) Includes temporary employees

(*2) Third-Party Assurance has been obtained since FY2022 

Number of employees who took childcare leave/Number of the employees whose spouses gave birth

(*3) Number of days acquired / granted

Occupational Health and Safety (OHS)

In accordance to the Occupational Safety and Health Act, a health committee has been established to research and discuss relevant topics to preventative measures for OHS-related concerns and initiatives to support employees' health. We strive to provide a workplace environment that considers employee's health and safety. In addition, we have a group-wide health checkup system, a health management center, and a consultation room for employees in order to ensure that our employees can maintain their good health even better.

Items Coverage Units FY2020 FY2021 FY2022 Third-Party
Assurance
Number of
claims for
work related
injuries
Group
domestic
Total cases 156 189 208
Work-
related
accident
cases 83 78 79
Accident
during
commute
cases 73 111 128
Fatality
accident
cases 0 0 1
Consultation
rate of
Medical
Checkup*1
Group
domestic
% 100.0 100.0 100.0
Absentee rate*2 Group
domestic
% 0.433 0.548 0.599

(*1) Number of employees undergoing medical checkup consultation / number of employees
(*2) Total days lost due to absenteeism / Total days scheduled to be worked

Underwriting Investments

Products and services that contribute to achieving Sustainable Development Goals (SDGs)

Item Scope FY2021 FY2022
Products and services that contribute to achieving Sustainable Development Goals (SDGs)※1
<Target Products>
 Products and services that contribute to “Planetary Health”
 Products and services that contribute to “Resilience”
 Products and services that contribute to “Well-being”
Group Domestic+Others about 64% about 59%

(※1)Percentage of net premiums written

Green Products and Services that Contribute to “Planetary Health”

Item Scope FY2021 FY2022
Annual growth rate of green underwriting※1 MSI、ADI 19.98% 17.9%

(※1)Annual average growth in premiums of insurance products that contribute to planetary health

Greenhouse gas emissions in investment portfolio(Scope3 Category15)


Methodologies for GHG emission in investment portfolio is under development. Our company is upgrading our methodologies in line with developments.
"The following table shows the carbon footprints of investee companies. Scope 1 and Scope 2 GHG emissions are calculated through using Trucost's tool for calculating GHG emissions through a proprietary modeling approach and PCAF estimation when there is not enough information" Data of previous years, which methodologies were different from those of 2021 and 2022 are beneath tablesas as reference values.

(Absolute Unit:kt-CO2e, Intensity Unit:t-CO2e/US$M)
Asset Class 2021※1 2022※2
Stocks Absolute 2,501 2,302
Intensity 131.5 114.5
Corporate bonds Absolute 2,538 2,400
Intensity 205.6 221.5
Business
Loans
Absolute 273 286
Intensity 256.5 273.2

(Absolute Unit:kt-CO2e, Intensity Unit:t-CO2e/US$M)
Region 2021※1 2022※2
Japan Stocks Absolute 2,365 2,124
Intensity 112.9 87.5
Corporate bonds Absolute 1,814 1,589
Intensity 127.1 117.7
Business Loans Absolute 259.2 247.0
Intensity 241.5 224.1
Americas Stocks Absolute 103 141
Intensity 15.4 23.4
Corporate bonds Absolute 358 499
Intensity 48.5 77.0
Business Loans Absolute 13.9 39.4
Intensity 14.9 48.8
Asia Stocks Absolute 20 32
Intensity 1.9 3.2
Corporate bonds Absolute 148 130
Intensity 17.6 17.9
Business Loans Absolute 0.0 0.4
Intensity 0.0 0.0
Europe Stocks Absolute 13 5
Intensity 1.4 0.3
Corporate bonds Absolute 94 75
Intensity 8.2 6.4
Business Loans Absolute 0.0 0.1
Intensity 0.0 0.2
Other Stocks Absolute 0 1
Intensity 0.0 0.0
Corporate bonds Absolute 124 108
Intensity 4.2 2.4
Business Loans Absolute 0.0 0.0
Intensity 0.0 0.0

*1:Calculated in FY2021 using portfolio as of end of March 2021. Coverage for Stock 99%,Corporte Bonds 69%
*2:Calculated in FY2022 using portfolio as of end of March 2022. Coverage for Stock 99%,Corporte Bonds 67%, Business loans 48%