The MS&AD Insurance Group formulated the “MS&AD Insurance Group Compliance Basic Policy” that established the basic approach for compliance and standards for the actions of all officers and employees. The Company and all Group insurance companies make thorough efforts for compliance based on the Basic Policy and individual policies based on it.

Information Security

We have formulated the “MS&AD Insurance Group Basic Policy for Management of Information Security,” appointed the Group Chief Information Security Officer (CISO), and are promoting building and strengthening information security of the entire Group. In addition, in the interest of compliance with related laws and regulations as well as proper handling of customer information, we have formulated the “MS&AD Insurance Group Basic Policy for Management of Customer Information” and the “MS&AD Insurance Group Basic Policy for Shared Use of Customer Information.” In regard to various matters concerning handling of customer information, the Company and domestic Group insurance companies have formulated the “Privacy Policy on Personal Information” and published it on the website of each company.

Responsibilities in Transactions

We endeavor to engage in fair and equitable transactions, and to achieve on-going advancement and fulfillment of social responsibilities together with our business partners for the entire value chain in various business activities.

Prevention of Corruption and Bribery

The MS&AD Insurance Group has formulated a “Policy on Fair Operating Practices” and implements fair operating practices (“prevention of Corruption including bribery” and “compliance with laws and regulations regarding political activities and political funds”).