The COVID-19 pandemic continues to have economic and social impacts globally.
Industries and societies are being rapidly digitized, giving rise to a surge in online exchanges, electronic commerce transactions, online education, a shift to remote working, and in the number of platforms which accelerate these trends. This has driven significant change in our society. Improvement of digital safety and preparation for a new way of life are becoming increasingly important. In the World Economic Forum’s Global Risks Report released in January 2022, expansion of infection and failures of cybersecurity measures are ranked higher among the short-term risks, as are the harmful effects of technological advancement among the long-term risks.
The MS&AD Insurance Group believes that forecasting, preventing, and suitably managing new risks accompanying advances in innovation and in changes in industrial structure, etc. are essential to ensure stable livelihoods and dynamic business activities. We intend to carry out research regarding new risks, and to provide products and services that address these risks, thereby contributing to realization of a safe and secure society (Resilience).
We offer information and carry out, research that are effective for identifying and assessing risks, including surveys on evolving technologies and environment, and research on the utilization of big data.
Collaborations with overseas startups |
We aim to provide innovative insurance products, services and know-how through research and demonstration experiments on advanced technologies and services in collaboration with world-leading startups in the fields of cybersecurity, etc.
|
|---|
Joint research with universities |
We are implementing initiatives and support for the development and practical application of advanced technologies through industrial-academic partnership agreements with universities engaged in cutting-edge surveys and research useful to the next generation. |
|---|
Offering of risk information/reports |
We support companies to be well equipped for various risks by providing the latest practical reports and information related to corporate and organizational risk management initiatives.
|
|---|
Advances in technology and environmental change, such as the impacts of climate change and the aging population, have diversified the risks we face. To prepare for new risks, it is imperative to assess risks through reliable risk models and control the risks based on the results of the assessments. Our Group provides solutions to prepare for risks through consulting done by MS&AD InterRisk Research & Consulting, which is capable of advanced investigation and research as well as practical consulting.
Consulting offered by MS&AD InterRisk Research & Consulting
A list of online and remote risk management services is also available.
|
The MS&AD Group is participating in research and collaboration initiatives in cooperation with other industries, local government bodies, etc. with the aim of implementing new mobility services and developing new insurance products and services that match those mobility services.
- Concluded a business alliance agreement aimed at expanding use of a locality-based service using electric kickboards BIRD. (ADI) (in Japanese only)
- Setouchi-cho of Amami Oshima, Japan Air Commuter, JAL, Mitsui Sumitomo Insurance and MS&AD InterRisk concluded a partnership agreement to collaborate in addressing regional issues using drones. (MSI, InterRisk) (in Japanese only)
To meet the needs of our customers, we offer products and services that address the risks occurring in line with social changes.
Addressing cyber risk |
・Group companies cooperate closely in the area of cyber risk to develop a comprehensive service.
Launched targeted e-mail training service that applies behavioral economics (in Japanese only) Set up cybersecurity call center (MSI, ADI) (in Japanese only) |
|---|
Preparing for a new way of life |
・Coverages for various kinds of risks such as information leakage due to cyberattacks, property damages or theft of business computer and labor management for companies promoting telecommuting.
Launch of the Comprehensive Telecommuting Compensation Plan (in Japanese only) Launch of the GIGA school concept compensation plan for sales operators (in Japanese only) |
|---|
Preparing for next-generation mobility society |
Provision of insurance products and services aimed at implementation of next generation mobility services.
[Industry “first”] Launched Dedicated Insurance for MaaS (ADI) (in Japanese only) |
|---|
Actively utilizing external knowledge, we are working on initiatives aimed at development of new insurance products and services which will support economic activities in the virtual space of the “metaverse” based on intensive consideration of a future society in which realistic virtual realities created by advancing technologies will become widespread.
1. Opening “GDH Meta,” an industry-first base in the metaverse
In May 2022, we launched a project to open “GDH Meta,”an industry-first base in the metaverse. A GDH (global digital hub), is a base for global promotion of digitalization. Since starting in the U.S. in FY2018, we have so far opened six GDHs and the GDH Meta will be the seventh of its kind.
We will endeavor to create businesses in not only insurance but also in new areas, utilizing the metaverse through establishing structures such as virtual spaces and through interacting with various players both within and outside of our Group.
2. Exhibiting in the metaverse events
Our Group will promote insurance products and services for our customers who have a new sense of values through exhibiting in various events held in the metaverse.
In August 2022, Mitsui Sumitomo Insurance exhibited in Virtual Market 2022 Summer, the world’s largest virtual reality event, which attracts more than a million visitors from within Japan and from overseas. For that event, we organized a booth to illustrate the revamped image of insurance for the advent of a new era.
Aioi Nissay Dowa Insurance plans to exhibit in a metaverse event to be held in November 2022, where it intends to arrange events to roll out content that will communicate, based on the company’s experience, the importance of taking measures against accidents and disasters.
3. Communicating within and outside of the company, utilizing avatars
An avatar of the president of Aioi Nissay Dowa Insurance was created as the first action in commencing business activities in the metaverse. That avatar now appears at every opportunity for communication within and outside of the company, enabling digital points of contact between our Group and its customers.
Launched “Metaverse Project” (MSI) (in Japanese only)
- 拡大
- VR event, Avatar
