The MS&AD Insurance Group formulated the "MS&AD Insurance Group Compliance Basic Policy", with the aim of imbuing all officers and employees of MS&AD Holdings and the domestic Group insurance companies with a thorough awareness of compliance.

Detailed Information of Compliance

Information Management

In light of the importance of protection for personal information, and in the interest of compliance with related laws and regulations as well as proper handling of customer information, we have formulated "MS&AD Insurance Group Basic Policy for Management of Customer Information" and "MS&AD Insurance Group Basic Policy for Shared Use of Customer Information".

Detailed Information of Information Management

Responsibilities in Transactions

We endeavor to engage in fair and equitable transactions, and to achieve on-going advancement and fulfillment of social responsibilities together with our business partners in various business activities.

Detailed Information of Responsibilities in Transactions

Prevention of Corruption & Bribery

The MS&AD Insurance Group formulates "MS&AD Insurance Group Compliance Guidelines for International Business". So as to adequately maintain and administer the compliance framework in the group companies and their overseas entities in accordance with these guidelines, International Business Divisions(*) of the group companies prepare a “Compliance Manual” and promote the preparation and operation of a “Compliance Program” within their overseas entities. Furthermore, “Guidelines on Anti-Bribery Measures” are stipulated in these “Compliance Manuals” and implemented through the establishment of adequate rules and training in overseas entities.

(*) “International Business Divisions” include overseas subsidiaries, branches, offices and the departments at the Head Offices in charge of international business operations.

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