“To contribute to the development of a vibrant society and help secure a sound future for the planet, by enabling safety and peace of mind through the global insurance and financial services business” in accordance with our mission, we have been developed along with our business model, the story of value creation.
In the medium-term management plan "Vision 2021", we have newly set out the social image that we will aim for in 2030 as "a resilient (* 1) sustainable society."
In pursuit of becoming the best-in-class insurance and financial group in the world, we have been working on “Creating Common Value (CSV)” with society by incorporating SDGs (*2) as milestones (Michishirube in Japanese) for our initiatives.
(*1)To be flexible and well prepared to changing circumstances and unexpected events, to have the ability to reduce impacts and recover quickly.
(*2)Sustainable development goals (SDGs). They are globally-recognized objectives to be achieved by 2030 to encourage sustainable world, and adopted at "United Nations Sustainable Development Summit" in September 2015.

 

Challenges about global environment reaching its limit

The goal number 12, 13, 14, and 15 in SDGs are related to the global environment, including approaches to respond to climate change, preservation of the existing ecosystems, and so on. “The Paris Agreement" set out in December 2015 aims to solve the climate change-related issues, of which we MS & AD Insurance Group is a supporter. We joined ‘The Paris Pledge for Action’ to be achieved for the objectives of The Paris Agreement.
Natural disasters caused by climate change is a major risk across the globe. Considering the nature of insurance industry, it would be closely affected to our business; therefore, sudden increase in insurance payout might be a concern in the context of disruption in global insurance system. Since we are dependent to resource or system, that is, benefit from ecosystem such as water or natural resources, degradation of ecosystems and depletion of natural resources will surely affect our life and business activities. With our products and risk management service to prevent such climate change related issues or natural capital damages, we the MS & AD Insurance Group believe that we help our customers and society achieve their resilience to them; that is, we are taking our own actions to reduce greenhouse gas emission as well.

Vigorous society and economic growth

In order to achieve SDGs, we are required to solve problems for sustainable development by utilizing creativity and innovation. The MS & AD Insurance Group supports such solutions to technological progress and provides solutions to prepare for emerging risks.
We are engaged in collaborative activities among industry, government and academia and joint research and studies with government and local authorities, aiming to provide products and services that respond to various needs from our society - such as automatic driving technology, digitalization, progress of AI, development of utilization of big data, support of renewable energy business, etc.

Make people feel safe without anxiety

MS&AD Insurance Group’s mission is “to contribute to the development of a vibrant society and help secure a sound future for the planet, by enabling safety and peace of mind through the global insurance and financial services business.”
In order to support “the development of a vibrant society and help secure a sound future for the planet", which is our objective, we will develop a variety of products and service by quickly identifying different risks derived from social issues that impede our forward movement, sharing it with our customers, taking a precautionary measures for risk mitigation and supporting them to reduce their financial burden when a potential risk occurs.We believe these steps will help providing our customers working in their best with the environment in which they can live and do business without anxiety – this is our story for Creating Common Value (CSV).”
Together with our stakeholders, MS&AD Insurance Group will continue delivering our value creation around the globe, by becoming a best-in-class world Insurance and financial service company in pursuit of sustainable growth and corporate value improvement.

Based on this mission, we support technology advancement to accomplish our value creation story underpinned by business model, and provide solutions to prepare for emerging risks.
We are engaged in collaborative activities among industry, government and academia and joint research and studies with government and local authorities, aiming to provide products and services that respond to various needs from our society - such as automatic driving technology, digitalization, progress of AI, development of utilization of big data, support of renewable energy business, etc.