The MS&AD Insurance Group positions environmental problems as an important management issue, and aims to build a sustainable relationship between the Earth's environment and our business activities. Based on the MS&AD Insurance Group Environmental Basic Policy, we are actively engaging in environmental activities.

Environmental Basic Policy

MS&AD Insurance Group Environmental Basic Policy


Under its Group Mission Statement, “Through our insurance and financial service businesses, bringing security and safety to people and businesses around the world and making a lasting contribution to the enrichment of society,” the MS&AD Insurance Group has made the environment a part of its corporate strategy. The Group has established the following Key Issues and is advancing efforts in these areas in line with the Standards of Conduct listed below.
The Group is committed to ongoing improvement through its environmental management system, and to abiding by environment-related laws, regulations, principles and guidelines agreed to by all members of the MS&AD Insurance Group.

1. Key Issues

(1) Mitigation of and adaptation to climate change
(2) Sustainable use of resources
(3) Reduction of environmental burden
(4) Preservation of biodiversity

2. Standards of Conduct

(1) Initiatives via our insurance and financial services
We will create insurance and financial services that contribute to the Key Issues, and work to resolve social issues and thus enhance corporate value.


(2) Initiatives as part of the business process
Through an innovative reassessment of our business processes, we will work to enhance quality and improve business operations, while making more efficient use of resources and energy.


(3) Environmental awareness and protection activities
By raising environmental awareness among all of our executives and employees, our communities and the next generation, we will work with stakeholders to promote environmental protection activities, gaining their trust and building sympathy for these issues.


Established April 1, 2010
Revised April 1, 2016

Policies and Management Systems Related to Environmental and Social Contribution Activities

Under “MS&AD Insurance Group Environmental Basic Policy”, all Group companies have been working collectively on “Standards of Conduct”by combining ISO14001 certification, the international standard for environmental management system and “MS&AD Our Earth Project”, the Group’s unique environmental & social contribution management system.


Although the scope of ISO14001 certification is limited to department in headquarters of seven Group companies(*),we have stipulated in our EMS manual to apply our environmental aspects of organizational activities, products and services that we determine that we can manage or influence in the life cycle viewpoint according to the concept of Standard ISO14001:2015.

We work with our Group companies and also with our business partners as necessary promoting initiatives throughout the value chain of the insurance business such as,  i)energy conservation and resource saving by reforming insurance contract process including efficiency of logistics by the digitalization of securities and contracts,  ii) development of insurance products and services leading to the resolution of environmental problems, iii)procurement of goods used in office work.

From fiscal 2018, aiming for the Goal "Resilient and Sustainable Society", which is set in our new medium-term management plan "Vision 2021", we utilize the PDCA cycle of ISO14001 to also address the social issues other than environment issue.


(*) MS&AD Holdings, MSI, ADI, Mitsui Direct General, MSI Aioi Life, MSI Primary Life, MS&AD InterRisk Research & Consulting

Approach for Acquisition and Maintenance of ISO 14001 Certification

The MS&AD Insurance Group has decided to acquire and maintain ISO14001 certification as a Group on the timing of Integration in fiscal 2010, which had been undertaken by each operating company. We have worked on formulating common manual for the Group and establishing a structure that makes Holding Company the secretariat of the entire Group, which lead to the Group's batch certification.

We are now promoting the provision of products and services that lead to solving environmental/ social issues, and promoting operational efficiency through our business activities by the departments in each headquarter of seven Group companies(*).


(*) MS&AD Holdings, MSI, ADI, Mitsui Direct General, MSI Aioi Life, MSI Primary Life, InterRisk Research Institute & Consulting

MS&AD Our Earth Project

"MS&AD Our Earth Project" logo
"MS&AD Our Earth Project" logo

The MS&AD Insurance Group is promoting a management system “MS&AD Our Earth Project”in all of the companies and all of our business sites to push forward with environmental and social contribution activities that every employee should address. Based on the Secretariat Manual, the Group as a whole is grappling with activities for energy saving, resource saving, waste management at offices/ data centers and conserving biodiversity and contributing to society.
In fiscal 2015, the original logo was selected by a vote of all group employees to further promote these activities. We created this logo in collaboration with an NPO by making a request to a young artist. It expresses the idea that each one of our employees engages in environmental and social contribution activities to create the Earth's future for all of us.

Support for Certification under Eco Action 21

The MS&AD Insurance Group supports our agents and SMEs which is our important business partner to obtain environmental management systems certification “Eco Action 21”recommended by the Ministry of the Environment to make environmental efforts together with the value chain. MSI participates in "Partner companies Greening Program" in which auditors in each areas hold seminars and provide follow-up for the members of "Advance Club", an organization of service and repair shop agents who engage in eco-maintenance, and is continuing to engage in environmental management.
ADI is focusing on the prevention of global warming together with local communities by promoting proposal activities to local SMEs as well as to the agents.

Awareness Raising Activities for Stakeholders

The MS&AD Insurance Group, together with society, has been making efforts to build a sustainable global environment.

Spread of Eco-maintenance and Eco-inspection

Through the Advance Club, an organization of service and repair shop agents, MSI is promoting the spread of eco-maintenance and eco-inspection. Eco-maintenance and eco-inspection consist mainly of engine washing; the interiors of combustion chambers in automobile engines are washed by a special procedure. Besides curtailing emissions of toxic gas, the removal of residue of carbon and other substances in the chambers helps to reduce CO2 emissions because it improves fuel efficiency and thereby decreases fuel use. As of March 31, 2017, the number of repair shops performing engine washing reached 391.

Promotion of Eco Safety Driving

In the non-life insurance industry, approaches to building environment-friendly, accident-free society have been pursued by practicing "Eco Safety Driving". The MS&AD Insurance Group has prepared tools to assist promotion of eco safe driving, a term referring to practices that are gentle to the environment, help to reduce fuel costs, and also decrease accidents. We are actively advocating these practices to corporate customers.

Enlightenment of the Employee

MS&AD Eco Smile Check

We believe that continuous awareness activities for our employees, the principle actors of our business, are necessary in order to promote the Group’s environmental and social contribution activities.
The MS&AD Insurance Group conducts its “MS&AD Eco Smile Check” campaign every year so that every employee can reflect on environmental protection and social contribution activities—such as eco-life practices including energy saving, eco-activities at office, volunteer work, charitable giving—as well as enhancing their consciousness toward them.

Environmental and Social Contribution Education

Environmental problems surrounding us, such as global warming and the crisis of biodiversity, are becoming more serious. To tackle these environmental problems, the MS&AD Insurance Group is conducting e-learning sessions, etc. for environmental education in order to share that same recognition with all of our employees.

Awarded Minister of the Environment’s Award at “Environmental Education Award 2016”

The MS&AD Insurance Group was selected for the Environment Minister’s Award (grand prize) at “the Environmental Education Award 2016” organized by the Environmental Consortium for Leadership Development (Eco Lead) of Ministry of Environment. The Group's efforts for human resource development for raising awareness about environmental and societal issues were recognized. Following the excellent awards received in 2014 and 2015, the Group received the Minister’s Award (grand prize) in 2016.