This is the list of approaches provided in CSR Report 2017. Please refer to this website to see approaches of each company.
Major approaches among characteristic approaches are listed by theme.

Website of each company presents its approaches of CSR.

Approaches listed in CSR Report 2017

Approaches listed in CSR Report 2017 Group / Operating Companies
The MS&AD
Insurance
Group
Domestic
Group
insurance
companies
MSI ADI Mitsui
Direct
General
MSI
Aioi
Life
MSI
Primary
Life
Affiliated
Operating
Companies
Contributing to Resolution of Social Issues through the Business
Accident Prevention, Disaster Prevention and Mitigation

Risk Management for Accident Prevention

       
Risk Management for Disaster Prevention and Mitigation            
Provision of Applications Leading to Safety and Security          
Development of New Accident Prevention Services Suitable for Traffic Conditions in Asian Countries            
Discount of Automobile Insurance Premiums as the Reward for Attending Safety Training              
Support for Corporate Risk Measures (BCP)          
Risk Mitigation Effort              
Campaign for Education in Safe Driving            
Provision of Information on Disaster Prevention and Mitigation              
Effort for Higher Awareness of Disaster Prevention              
Automobile Insurance for 1 Day            
Automobile Risk Management Services to Corporate Customers            
Automobile Insurance Utilizing Telematics Technology              
Bicycle Insurance "Net de Hoken@Cycle," "Bycle" & "Bycle Best"            
Spreading Earthquake Insurance            
Disaster Navigation Feature on Smartphone Service              
Supporting Early Recovery from Disasters              
Cat bonds (catastrophe bonds) issuance support services              
Comprehensive Business Cost/Profit Insurance (Rider Only to Cover Specific Earthquake Risks)              
Response to Climate Change
Risk Management for Prevention of Natural Disaster Damage          
Risk Management for Conservation and Utilization of Natural Capital              
Supporting the Enhancement of Environmental Efficiency and Use of Sustainable Resources          
Alerting Service of Weather Information              

Business Tasks with Concern for Climate Change as ClimateWise Members (UK)

             
Providing Products and Services to Support Measures against Climate Change            

Pacific Catastrophe Risk Assessment and Financing Initiative Insurance Facility

             

Support for the Flood Reinsurance System through Participation in Flood Re

             
Providing Products and Services that Leads to Climate Change Mitigation            
Response to Aging Society
"Kokokara Diary" - A Smartphone Application ("Suma-Ho") that Helps People Promote Healthy Mind and Body              
Collaboration between Industries and Universities for Innovation in Health and Medical Fields              
Activities to Communicate Medical Information to Customers              
Promotion of Study & Research that Contribute to Elderly Care and Traffic Safety              
Fire Insurance Products for Aging Society            
Services and Tools Considering the Elderly People              
Advanced Medical Care Benefit Direct Payment Service (responding to all medical institutions that perform proton therapy, heavy ion radiotherapy)              
Support for the Development of Regenerative Medicine Technology              
Provision of Self-supporting Means to Build Assets              
Provision of Products & Services for Nursing Care and Medical Care          
Development of Local Communities
Study & research based on industry-academia collaboration with universities, etc.            
Support for regional revitalization            
Support for Sustainable Development of Small and Middle-sized Companies            
Development of Products and Services Responding to New Risks            

Comprehensive Support for Inbound Businesses

           
Support Developing Countries to Resolve Issues              
Practicing Responsible Investment to Contribute to Resolving Social Issues
Signing to the Principles for Responsible Investment              
Implementation of Japan's Stewardship Code            
Environmental, Social, Governance Friendly Investment and Loan      
Participation in Initiatives          
Enhancing the Quality of Products and Services
Leveraging Stakeholders’ Voices to Improve Quality
Schemes for Receiving Feedback from Customers    
Customer Feedback Structure  
Schemes to Absorb External Experts Opinions          
Schemes to Absorb Opinions of Agents          
Schemes to Absorb Employee Opinions              
Development and Improvement of Products and Services from Stakeholders’ Perspective
Mechanism of Development and Improvement of Products and Services              
Main Products and Services
Upgrading Customer's Ease of Understanding and Convenience
Provision of Easy-to-understand Explanatory Materials        
Improve the Convenience for Customers in Contracts        
Consideration for the Elderly and Persons with Disabilities        
Quality Improvement using Advanced Technology            
Quality Improvement of the Contact Centers      
Payment of Insurance Claim Service Preferable to Customers
Reliable Receipt System for Accident Report and Provision of the Course of Accident Response          
Improving Customer’s Satisfaction by Responding to Incidents        
Launch of "Quadrilingual Service" using Phone Interpretation            
“Introduction of Accident Response” screen              
Claim Support Guide              
Provision of Recovery Services of Afflicted Facilities            
Examination for Payments of Insurance Claims          
Growth with Our Agents
Improvement of Agent Work Quality        
Communication with Agents            
Management Support for Agents            
Approaches to the Environment
Policies and Management Systems Related to Environmental and Social Contribution Activities
MS&AD Insurance Group Environmental Basic Policy              
Policies and Management Systems Related to Environmental and Social Contribution Activities  
Awareness Raising Activities for Stakeholders            
Enlightenment of the Employee              
Reduction of Environmental Impact
Medium- and Long-term Reduction Goal of CO2              
Reducing the Environmental Burdens of Business Processes          
Preservation of Biodiversity
Signing the Natural Capital Declaration              
Research and Educational Activities            
Activities for Preservation of Biodiversity            
Awareness Activities for Local Communities and the Society              
Approaches to Local and International Communities
Contribution to Local and International Communities
Disaster Donation Matching Gift Program              
Continued Support for the Areas Hit by the Great East Japan Earthquake          
Soccer School Organized by J Leaguer for Children in Foster home              
Support Activities of Social Contribution by Employees      
Activities of Social Contribution by Employees          
Social Contribution in the Field of Sports, Culture and Education
Support for Sport          
Promotion of Culture          
Education Support          
Respect for Human Rights
MS&AD Insurance Group Basic Policy on Human Rights              
Basic Policies for Respecting Human Rights              
Approaches to Respecting Human Rights              
Human rights due diligence              
Human rights assessment and remedial measures              
Education about Human Rights          
Consultation service desk          
Promoting Diversity in Human Assets and Health Management
Human Asset Development
Employee Development Goals              
Education and Training              
Support Taking Up the Challenge    
Developing Global Human Assets          
Promotion of Diversity
The Number of Employees  
Hiring of New Graduates          
Promoting the Career Development of Women  
Global Human Asset Utilization              
Employment of Persons with Disabilities          
Employment for the Elderly            
Consideration for LGBT              
Achievement of Work-Life Balance
Health Management
Taking Paid Leaves            
Health Management of Employees          
Communication with Employees

Website of operating companies

Website of operating companies introduces its approaches of CSR (Japanese only)