We assist the preparation for disaster
That earthquake disaster brought about the serious damage far beyond imagination and prediction of us. Although we can not predict a natural disaster and cannot prevent it, the preparation and know-how for emergency can be offered, and we can help for the restoration at the time of disaster.
Support to instate the business continuity plan
At that earthquake disaster, delay of the commodity supply by the discontinuation of a supply chain, close up of business continuation in companies, electric power shortage were taken up greatly.
MSI and Aioi Nissay Dowa support to instate and review the business continuity plan (BCP).
The activities include publishing and free distribution of the “The Great East Japan Earthquake countermeasure guidebook(business continuing and decision making edition)” and cases of reconstruction edition through the Group’s consulting firm, InterRisk Research Institute & Consulting,Inc., holding seminars in all over the country, offering various consulting etc.
Web page of InterRisk Research Institute & Consulting (Japanese only)
Spread of Earthquake Insurance
Based on “Act for Earthquake Insurance”, earthquake insurance is managed by both government and the non-life insurance companies, and aims to contribute for building the disaster victims' stability of a life. After the Great East Japan Earthquake, we received many opinions “it was really good to have joined earthquake insurance” from disaster victims at the time of payment of insurance. We rediscovered the importance of that customers understand the necessity and the contents of earthquake insurance correctly, and many of people to have earthquake insurance, we are making efforts for the spread.
Mihoko Obara
Representative Director
Obara Sogo Service Company
Fortunately I survived tsunami since I lived in Yamada-machi where devastated by tsunami but my area was beyond the hill. I was stunned to see the tragedy like the hell but in appreciation of the life I have, I began the activity as an agent and as a member of the area. I distributed cooked rice in the light of candles and let the victims of the disaster use the bath in my house. When mobile phones began working and hearing the loss of our customers and relatives, friends, I cried with their families. During the four months after the disaster I could deepen more than ever the unity with my district and customers, I decided to do my best for the district.
Jun Nagai
Director and General Manager,Sendai Branch
JIC Co.,Ltd.
The office in Wakabayashi-ku, Sendai city survived tsunami because the Eastern Sendai road became the barrier of tsunami. But the spectacle from my office building was awful with full of rubble and countless destroyed cars. I received a lot of grateful voice from our customers at the time if accident report and payment if insurance. When accepting the consultation of the enrollment in the earthquake insurance, I realize the importance of agents. I will provide the best insurance service to customers for the preparation of any possibilities.
Takashi Kubota
General Manager, Corporate Planning Dept.
The holding company
Please accept my deepest sympathies to everyone who suffered damages from the Great East Japan Earthquake.
In a phase of primary function of insurance companies was called into question, we put utmost efforts to bring the security feeling to the customers and maintain the foundation. In MS&AD Insurance Group, the phase is shifting from the payment of insurance claims certainly to the approaches to provide supports for the reconstruction as corporate citizen. Since March 11th, all employees in the Group re-realized and taking action for achieving Our Mission, Our Vision and Our Values, we will carry out the social responsibility and work harder than ever.
