Participation to Initiatives and External Evaluation

The MS&AD Insurance Group, following the declaration of support of the United Nations Global Compact in June 2004 by MSI as the first financial organization, participates in various initiatives and endeavors to contribute to the resolution of social issues. Social Responsibility Investment (SRI) is a method of investing that assesses the company from the viewpoint of Corporate Social Responsibility (CSR). The MS&AD Insurance Group utilizes the assessment provided by major Social Responsibility Investment (SRI) evaluation organizations to improve its approaches to CSR.

Participation to Initiatives

Participation in the U.N. Global Compact(*)

U.N. Global Compact Network Japan

The MS&AD Insurance Group keeps its active participation. We also actively participate in the local network of the Global Compact Network Japan.

(*) U.N. Global Compact is the initiative advocated by former UN Secretary-General Annan and commands global companies to abide by and practice 10 principles for human rights, labor, environment, and prevention of corruptive practices.


Association with the U.N. Global Compact

The Ten Principles of the UN Global Compact

Human Rights
 Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights.
 Principle 2: make sure that they are not complicit in human rights abuses.

Labour
 Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining.
 Principle 4: the elimination of all forms of forced and compulsory labour.
 Principle 5: the effective abolition of child labour.
 Principle 6: the elimination of discrimination in respect of employment and occupation.

Environment
 Principle 7: Businesses should support a precautionary approach to environmental challenges.
 Principle 8: undertake initiatives to promote greater environmental responsibility.
 Principle 9: encourage the development and diffusion of environmentally friendly technologies.

Anti-Corruption
 Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.

Relationship between the 10 Principles and the MS&AD Insurance Group Activities

U.N. Global Compact Network Japan (Japanese only)

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The MS&AD Insurance Group has participated in the United Nations Environment Programme Finance Initiatives (UNEP FI) to search, prevail and promote a desirable business in a financial institution that considers the environment and sustainability.
In June 2012, UNEP FI published the "Principles for Sustainable Insurance," requiring insurance companies to consider in their business activities issues related to the environment, society and governance and to play their roles in developing a sustainable world.
The MS&AD Insurance Group has participated in its implementation and signed to endorse the principles.

Signature to the Principles for Responsible Investment

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In June 2015, the MS&AD Insurance Group signed the Principles for Responsible Investment, which call for consideration of ESG (environmental, social, and governance) issues in the decision making process used for investment activities. Moving forward, we will continue to advance constructive dialogue based on an ESG perspective, as well as discussion toward the realization of investment and loan activities that consider ESG issues.


Signing the Natural Capital Declaration

In July 2016, the MS&AD Insurance Group signed the Natural Capital Declaration that declared financial institutions would incorporate the concept of natural capital into their financial products and services for the 21st century. This declaration is advocated by the United Nations Environmental Program Finance Initiative (UNEP FI) and stipulates that endorsing financial institutions shall demonstrate leadership in penetration and implementation of the declaration through engagement with their customers, investee companies, suppliers, civil society, and other stakeholders.

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Signature to Principles for Financial Action towards a Sustainable Society

In October 2011, "Principles for Financial Action towards a Sustainable Society (Principles for Financial Action for the 21st Century)" and "Guidelines by Businesses (Insurance, deposit/loan/lease, fund management/security/investment banking)" were published in Japan. These principles were designed to provide behavioral guidelines for financial institutions that desire to fulfill their roles and maintain their responsibility to build a sustainable society.
MSI, ADI, MSI Aioi Life and InterRisk Research Institute & Consulting signed the principles.

Participation in the CDP (formerly known as the Carbon Disclosure Project)

The CDP (formerly known as the Carbon Disclosure Project) is an independent nonprofit organization with the world's largest database for corporate measures against climate changes, and corporations and organizations across the world have made public their emissions of greenhouse effect gases and measures against climate change through CDP. The MS&AD Insurance Group subscribes to its approaches and continuously submits CO2 emission data.

Principles for Responsible Institutional Investors ≪Japan’s Stewardship Code≫

In May 2014, MSI and ADI assented to the main idea of Japan’s Stewardship Code from the perspective of fulfilling social responsibility and announced their support.

Socially Responsible Investment (SRI) is a method of investing that assesses the company not only through profitability but from a viewpoint of Corporate Social Responsibility (CSR) and this practice is spreading. The MS&AD Insurance Group utilizes the assessment provided by major SRI evaluation organizations to improve its approaches. As of July 2017, the MS&AD Insurance Group is included in the following components of SRI Index.


* THE INCLUSION OF The MS&AD Insurance Group IN ANY MSCI INDEXES, AND THE USE OF MSCI LOGOS, TRADEMARKS, SERVICE MARKS OR INDEX NAMES HERIN, DO NOT CONSTITUTE A SPONSORSHIP, ENDORSEMENT OR PROMOTION OF The MS&AD Insurance Group BY MSCI OR ANY OF ITS AFFILIATES. THE MSCI INDEXES ARE THE EXCLUSIVE PROPERTY OF MSCI. MSCI AND THE MSCI INDEX NAMES AND LOGOS ARE TRADEMARKS OR SERVICE MARKS OF MSCI OR ITS AFFILIATES.

Minister of the Environment Award of “Human Resources Development Corporation Award for the Environment 2016” by Ministry of Environment (May 2017, MS&AD Holdings)

Initiatives of two companies in the MS&AD Group obtained “Japan Resilience Awards 2017” award. (March 2017, MS&AD Holdings)

MS&AD Unison Smile Club obtained for the 2nd Corporate Volunteer Award(March 2017, MS&AD Holdings)

Sports promoting model company in Tokyo in fiscal 2016(March 2017, ADI)

Three companies in the MS&AD Group obtained certification of “Certified Health and Productivity Management Organization Recognition Program (White 500)”. (February 2017 MS&AD Holdings)

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The MS&AD Insurance Group Received RobecoSAM Sustainability Awards“Bronze Class” and “Industry Mover”(February 2017 MS&AD Holdings)


The jury's special award in the 5th Ikimono-Nigiwai Corporate Activities (January 2017, MSI)

Excellent Prize for promoting the advancement of part-time workers(January 2017, ADI)

Three stars, the highest ratings of by HDI (Help Desk Institute) rating benchmarks for monitoring (Telephone call handling)(January 2017, ADI)

“Tokyo Sports Promotion Company”, a sole consecutive two years only certified company in the non-life insurance industry in japan.(December 2016 ADI)

1st place in Oricon Customer Satisfaction Award of Motorcycle insurance.(December 2016, Mitsui Direct General)

Receive three stars which is the highest score in ratings of by HDI (Help Desk Institute) rating for Contact policy, Monitoring, and Web Support.(November 2016, MSI Aioi Life)

“Insurer Claims Team of the Year, Claims Awards Asia-Pacific2016”. (October 2016 ,MSI)

UCDA Award in consecutive two years for the first time in the direct non-life insurance industry in Japan. Initiatives for review of the Important Notice were highly evaluated. (October 2016. Mitsui Direct General)

Three stars, the highest score in ratings of by HDI (Help Desk Institute) rating for Contact Point and Web Support. (September 2016, MSI)

Three stars, the highest score in ratings of by HDI (Help Desk Institute) rating for Contact Point and Web Support. (September 2016, MSI Mitsui Direct General)

Contact Center received special award of Japan Institute of Information Technology (August 2016, MSI)

- Business continuity initiatives of two companies in the Group were valued - They obtained “Japan Resilience Award”. (August 2016, MSI ADI.)

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